• A clean body - have a shower before you get here (trust us, this makes it nicer for everyone).

• Two towels. One for sitting in the sauna, one for drying off afterwards.

• Swimwear to wear in the sauna (we’d suggest coming wearing this or with it under your clothes to get into the sauna faster). Don’t wear anything with metal fasteners as this will heat up in the extreme heat of the sauna and can cause scalding or burns.

• Footwear (water/beach shoes are best) for when you’re outside the sauna.

• Plenty of water (we recommend at least one litre per person).

• A change of clothes + a waterproof bag for your wet items.

We welcome anyone, South Devon resident or tourist, who can use the sauna safely and respectfully! Please read our guest guidance for more information on what that means. We do need to stress two things:

1. Using the sauna and undergoing contrast therapy is done at your own risk. If you have any medical conditions or any uncertainty about whether this is safe for you then please talk to your doctor before coming.

2. Under 16s can only use the sauna in a private session with a designated, responsible adult who will be with them at all times.

If we have space and are open, you will be very welcome! You'll just need to quickly fill out our terms and conditions form. We would always recommend booking to avoid being turned away though as we can be quite popular!

Yes! We have parking at our sauna site, we just ask that guests move their cars after their sauna session to make space for the next booking.

If you want to enjoy the fire pit and our chill-out space by the sauna without feeling rushed, you might be better off parking at Haldon and walking over to the sauna - it only takes ten minutes.

Refunds or free rescheduling to another available session are provided if you give us at least 72 hours notice. Refunds will be issued minus payment processor fees (1.5-3% depending on order value) as Stripe doesn’t refund these so otherwise we lose money on every refund, full value sauna credit is also available as an alternative.

After 72 hours, we cannot offer refunds or to reschedule appointments unless we are able to rebook your sessions. 

No shows are always charged full price. 

Private booking cancellations require 5 days (120) hours notice for a full refund or rescheduling as they are more difficult for us to rebook. 

As events involve a third-party coming to the site to run a specific activity, such as a sauna ritual, all ticket sales for these are final and cannot be rescheduled or refunded (unless we are able to rebook the tickets - which we will always try our best to do).

Yes we have organic kombuchas in a variety of refreshing flavours and organic wellness shots for sale - and are always looking to expand our range!

Clean swimwear (we’re afraid neither outside clothes nor nudity are allowed). 

We don’t have a shower or toilet at the sauna, but there is a toilet block and a shower available at the main Haldon site.